Privacy Policy

Last updated 6 March 2023


This PRIVACY POLICY (“Privacy Policy”) governs the privacy terms for Scribbly, as owned and operated by RGHL HOLDING COMPANY PTE. LTD. (“RGHL”).  “You” or “Your” refer to you as a user of Scribbly. This Privacy Policy is part of the Scribbly Terms of Use, that can be read here.

By accessing the Scribbly website or using any Scribbly product, you acknowledge that you have read, understood and agreed to be legally bound by and comply with the Scribbly Terms of Use and this Privacy Policy.

Email data

By using Scribbly you are consenting to Scribbly reading and sending (i) any information that you input into Scribbly and (ii) any content in the email thread for which you are using Scribbly, to OpenAI. 

OpenAI provides the machine learning models that make Scribbly possible. The data is only ever shared with OpenAI for this purpose.

No other data is harvested from your email client.

The result of the option and reply generation is returned directly to you, and we do not store or share it.

OpenAI will not use any data we send them to train future models. Hence, there should be no concern about your information being regurgitated by the AI in future.

We are dedicated to upholding the privacy of your information and will not utilize the data you provide other than providing you the best service possible. 

Third parties

We don’t share any user data publicly or with third-parties, except when required to by law. To date this has never been requested.

We share data with third-parties for certain processes which are necessary for the functioning of Scribbly and the provision of Scribbly’s services to you, such as:

  • Email generation (OpenAI)
  • Payment processing (Stripe)

We have ensured that the respective privacy policies of these companies align with our own values.

General Data Protection Regulation

If you are an EU resident then you have the right at any time to request all the personal information we have for you as dictated by the General Data Protection Regulation (GDPR). Under the same regulation, we will also delete any or all of this information at your request.

If you are not an EU resident then we will still extend this right to you and provide this information to you upon request. 

We reserve the right to charge a reasonable fee where permitted by law, for any data requests, if we determine that the nature and scale of your data request warrants a fee. In such an event, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Regulations relating to residents of California

Under California’s “Shine the Light” law, California residents who provide personal information when obtaining products or services for personal, family, or household use are entitled to request and obtain from RGHL, once each calendar year, information about the customer information RGHL shared, if any, with other businesses for its direct marketing uses.  If applicable, this information includes the categories of customer information and the names and addresses of those businesses with which RGHL shared Your information for the immediately preceding calendar year.

To obtain this information, please submit a request to with “Request for California Privacy Information” in the subject line and in the body of the message.  RGHL will provide the requested information to You at Your e-mail address.  Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only required information will be included in the response.

California residents who desire that RGHL delete all of Your Personally Identifiable Information it has on file may submit a request to with “California Request to Delete” in the subject line and in the body of the message.  RGHL will contact You to verify your identity and let you know what personal information it has that it can erase and any that is subject to an exception to your right to request deletion of Your Personally Identifiable Information.  If RGHL is unable to verify Your identity, RGHL may deny Your request.  If RGHL denies Your request, RGHL will explain the reason for the denial in its response.  Please note that applicable law permits RGHL to retain certain information even if You request its deletion.

External sources

Our website or products may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Contact Us

If you have any questions about this Privacy Policy, please contact us at